Welcome to P A S H A.
These Terms & Conditions apply when you visit, browse or make a purchase through the P A S H A website.
By accessing our website or placing an order with us, you agree to these Terms & Conditions. Please read them before making a purchase.
1. About P A S H A
P A S H A is a Malaysian menswear brand operated by BLUE SKIES VENTURE.
Throughout these Terms & Conditions, "P A S H A", "we", "us" and "our" refer to P A S H A and BLUE SKIES VENTURE, as applicable. "You" and "your" refer to visitors and customers using our website.
2. Products
We do our best to present our products, colours, fabrics, measurements and other product details as accurately as possible.
However, please note that:
Colours may appear slightly different depending on your screen, device settings and lighting.
Natural and blended fabrics may have slight variations in colour, texture, weave or appearance between batches.
Minor variations in garment measurements may occur due to the nature of clothing production.
Fabric characteristics such as texture, creasing, drape and appearance may vary depending on the material.
These natural or minor variations are not necessarily considered defects.
Please review the product description and size guide carefully before placing your order.
3. Pricing
All prices displayed on our website are in Malaysian Ringgit (RM) unless otherwise stated.
We reserve the right to change our prices, promotions and offers at any time without prior notice.
Price changes will not normally affect orders that have already been successfully confirmed, except where there has been an obvious pricing, system or technical error.
Any applicable shipping charges will be displayed during checkout before you complete your purchase.
4. Orders
When you place an order with P A S H A, you are responsible for ensuring that the information provided, including your name, contact details, delivery address, product selection and size, is correct.
After placing an order, you should receive an order confirmation through the contact details provided during checkout.
We reserve the right to cancel or refuse an order where reasonably necessary, including where:
A product is no longer available;
There is an incorrect price or product description;
Payment cannot be verified or completed;
We reasonably suspect fraudulent or unauthorised activity; or
There has been a website, inventory, pricing or other technical error.
If we are unable to fulfil an order that has already been paid for, we will contact you and arrange an appropriate refund.
5. Payment
Orders must be paid using one of the payment methods available on our website at checkout.
By submitting payment information, you confirm that you are authorised to use the selected payment method.
Payments may be processed by third-party payment providers. Their own terms, conditions and privacy policies may apply to the processing of your payment.
6. Product Availability
All products are subject to availability.
Adding an item to your shopping cart does not reserve the item. Products are only secured once the checkout and payment process has been successfully completed.
During collection launches, promotional periods and busy festive seasons such as Raya, products may sell out quickly.
If an item becomes unavailable after you have successfully placed an order, we will contact you regarding the available options.
7. Shipping & Delivery
P A S H A currently ships orders within Malaysia.
Orders are normally processed within 1–3 business days after payment has been successfully confirmed.
Delivery usually takes approximately 1–3 business days after dispatch, depending on your location and the courier service. East Malaysia and remote areas may require additional delivery time.
Delivery times are estimates and may be affected by courier operations, public holidays, festive periods, weather or other circumstances outside our reasonable control.
Customers are responsible for providing complete and accurate delivery information.
Full details are available in our Shipping & Delivery Policy.
8. Returns, Exchanges & Refunds
We want you to be happy with your P A S H A purchase.
Eligible items may be returned or exchanged within 14 calendar days from the date you receive your order, subject to the conditions stated in our Return, Exchange & Refund Policy.
Returned items must generally be unworn, unused, unwashed and in their original condition with the original tags and packaging.
Certain items marked as Final Sale or Non-returnable may not be eligible for return or exchange for change of mind, size or colour.
This does not affect any rights you may have in relation to faulty, damaged or incorrectly supplied products under applicable Malaysian law.
Please refer to our Return, Exchange & Refund Policy for the full conditions.
9. Size & Fit
Customers are responsible for selecting the appropriate size before purchasing.
We provide size guides and product measurements to help you make your selection. However, fit may vary depending on individual body shape, styling preference, garment design and fabric.
Minor measurement differences may also occur as part of the garment production process.
If you are unsure about sizing, we encourage you to contact us before placing your order.
10. Product Care
Different fabrics and garments may require different care.
Please follow the care instructions provided with the garment or stated on the relevant product page.
P A S H A cannot be responsible for damage resulting from improper washing, drying, ironing, alteration, storage or other care that is inconsistent with the provided care instructions.
11. Promotions, Sales & Clearance
From time to time, P A S H A may offer promotions, discounts, sales or clearance events.
Additional terms may apply to individual promotions and will be stated where applicable.
Products specifically marked Final Sale or Non-returnable may have different return or exchange conditions, as explained in our Return, Exchange & Refund Policy.
Promotional codes cannot be exchanged for cash and may be subject to expiry dates, minimum spending requirements or other conditions.
Unless otherwise stated, promotional offers cannot be combined.
12. Website Accounts
If you create an account on our website, you are responsible for providing accurate and current information and for keeping your login details secure.
You are responsible for activity conducted through your account.
If you believe your account has been accessed without your permission, please contact us.
13. Website Use
You agree not to misuse our website or attempt to interfere with its operation, security or functionality.
You must not use our website for fraudulent, unlawful or unauthorised purposes.
We reserve the right to restrict access where reasonably necessary to protect P A S H A, our customers, our website or our systems.
14. Intellectual Property
Unless otherwise stated, all original content appearing on the P A S H A website, including our name, branding, logos, photographs, graphics, product descriptions, designs and other content, belongs to P A S H A / BLUE SKIES VENTURE or is used by us with permission.
You may not copy, reproduce, distribute, commercially use, modify or republish our content without our prior written permission, except where permitted by law.
15. Third-Party Services
Our website may use or provide access to third-party services, including payment providers, courier companies, e-commerce technology providers and social media platforms.
These third parties operate independently and may have their own terms and privacy policies.
P A S H A is not responsible for the operation or content of third-party websites or services outside our reasonable control.
16. Privacy
Your personal information will be handled in accordance with our Privacy Policy and applicable data protection requirements.
Please review our Privacy Policy for more information about how we collect, use, store and protect personal information.
17. Limitation of Liability
To the extent permitted by applicable law, P A S H A will not be responsible for indirect or consequential losses resulting from the use of our website or products.
Nothing in these Terms & Conditions is intended to exclude, restrict or limit any liability or consumer right that cannot legally be excluded or limited under Malaysian law.
18. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our business, website, products, services or applicable requirements.
The latest version will be published on this page and the "Last updated" date will be revised accordingly.
Your use of the website and purchases will be subject to the Terms & Conditions applicable at the relevant time.
19. Governing Law
These Terms & Conditions are governed by the laws of Malaysia.
Any dispute relating to these Terms & Conditions will be handled in accordance with applicable Malaysian law.
20. Contact Us
If you have any questions about these Terms & Conditions, your order or our products, please contact us:
P A S H A
Operated by BLUE SKIES VENTURE
Malaysia
Email: hello@pashaonline.co
WhatsApp: +60 19-203 8085