This Privacy Policy explains how P A S H A, operated by BLUE SKIES VENTURE, collects, uses, stores and protects your personal information when you visit our website, make a purchase or communicate with us.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you browse our website, place an order, create an account or contact us, we may collect information such as:

  • Your name;

  • Email address;

  • Phone number;

  • Billing and delivery address;

  • Order and purchase information;

  • Payment-related information;

  • Communications you send to us; and

  • Information about how you use our website, such as your device, browser, IP address and pages visited.

We only collect information that is reasonably necessary to operate our online store, process your orders and provide our services.

2. Payment Information

Payments made through our website may be processed by third-party payment providers.

P A S H A does not necessarily receive or store your complete credit or debit card details. Payment information may be collected and processed directly by the relevant payment provider in accordance with its own privacy and security practices.

3. How We Use Your Information

We may use your personal information to:

  • Process and fulfil your orders;

  • Arrange delivery of your purchases;

  • Send order confirmations, shipping updates and other information relating to your purchase;

  • Provide customer service;

  • Process returns, exchanges and refunds;

  • Respond to your enquiries;

  • Maintain and improve our website and services;

  • Detect or prevent fraudulent or unauthorised transactions;

  • Maintain appropriate business and transaction records;

  • Comply with applicable legal and regulatory requirements; and

  • Send you marketing or promotional communications where permitted and where you have chosen to receive them.

4. Marketing Communications

If you choose to receive marketing communications from Pasha, we may send you information about new collections, launches, promotions or other Pasha updates.

You may unsubscribe from marketing communications at any time using the unsubscribe option provided in the communication, where available, or by contacting us.

Unsubscribing from marketing messages will not prevent us from sending necessary communications relating to an order you have placed.

5. Sharing Your Information

We do not sell your personal information.

We may share information where reasonably necessary with trusted third parties that help us operate our business, including:

  • E-commerce and website service providers;

  • Payment processors;

  • Courier and delivery companies;

  • Email and communication service providers;

  • Technology, hosting and security providers;

  • Analytics or advertising service providers, where applicable; and

  • Professional advisers or authorities where required by law.

We only share information that is reasonably necessary for these parties to perform their relevant services or where disclosure is otherwise permitted or required by law.

6. Cookies & Similar Technologies

Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand how visitors use our website and, where applicable, support advertising and marketing activities.

Some cookies are necessary for functions such as shopping carts, checkout and account access.

Other cookies or tracking technologies may be provided by third-party services used by our website.

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect how some parts of our website work.

7. Keeping Your Information Secure

We take reasonable steps to protect personal information against unauthorised access, loss, misuse, disclosure or alteration.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Retention of Information

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including processing orders, maintaining business and transaction records, resolving disputes and complying with legal, accounting or regulatory requirements.

When information is no longer reasonably required, we may securely delete or anonymise it where appropriate.

9. Your Personal Information

Subject to applicable Malaysian law, you may contact us to request access to or correction of personal information that we hold about you.

You may also contact us if you have questions about how your personal information is being used or would like to update information you previously provided.

We may need to verify your identity before processing certain requests.

10. Third-Party Websites & Services

Our website may contain links to third-party websites or use services provided by third parties.

P A S H A is not responsible for the privacy practices of websites or services that we do not control. We encourage you to review their privacy policies before providing personal information.

11. Children's Privacy

Our website and products are intended to be purchased by adults.

We do not knowingly collect personal information directly from children where parental or guardian consent is required by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, services or applicable requirements.

Any updated version will be published on this page and the "Last updated" date will be revised accordingly.

13. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

P A S H A
Operated by BLUE SKIES VENTURE
Malaysia

Email: hello@pashaonline.co
WhatsApp: +60 19-203 8085